rightcheckin5
13 posts
Jun 26, 2025
9:00 PM
|
Hello, When my aunt inquired about canceling her ticket, she had a comforting encounter at the Royal Jordanian Detroit Office. She could cancel within a day of booking without incurring any fees, provided that her travel was not immediate, according to the staff's kind explanation of the cancellation policy. Additionally, they politely and expressively explained the return schedule and any costs for further cancellations. She was not hurried and felt heard and supported. I described the service as consoling, transparent, and patient. It transformed what may have been a tense process into a calm, well-directed encounter.
|
